Privacy Policy

This policy describes how we collect, use, and protect your personal data in compliance with EU Regulation 2016/679 (GDPR) and Italian legislation.

1. Data Controller

The data controller is solarkar.com, with its operational headquarters at Via Mazza 885 Appartamento 68. For any privacy-related questions, you can contact us at the email address info@solarkar.com or at the phone number +91 77 4124160.

2. Data We Collect

We collect various categories of personal data, including:

  • Contact Data: Name, surname, email address, phone number, physical address.
  • Technical Data: IP address, browser type, operating system, pages visited, access time.
  • Usage Data: Information on how you interact with our website and services.
  • Payment Data: Information necessary to process transactions, handled securely by our payment service providers.

Cookies and Similar Technologies

We use cookies and trackers to improve the user experience, analyze traffic, and show relevant ads. Cookies can be session or persistent, and are managed by us or by third parties.

3. Purposes of Processing

Your data is processed for the following purposes:

  • To provide the requested services (e.g., quotes, support).
  • To communicate updates, offers, or service information.
  • To improve the functionality and security of our website.
  • To comply with legal and regulatory obligations.
  • To conduct market analysis and marketing (only with your explicit consent).

Processing for direct marketing purposes occurs exclusively with your prior consent, which you can revoke at any time.

4. Legal Basis and Retention

Processing is based on your consent, the performance of a contract, a legal obligation, or our legitimate interest. Data is retained only for the period necessary to achieve the purposes for which it was collected, or as required by law.

5. Sharing with Third Parties

Your data may be shared with:

  • Service Providers: Partners who assist us in operations (hosting, payments, analytics, marketing).
  • Competent Authorities: If required by law or to protect our rights.
  • Trusted Business Partners: Only for specific purposes and with adequate safeguards.

We ensure that all third parties respect adequate security standards and process data according to our instructions.

6. Your Rights

As a data subject, you have the right to:

  • Access: Obtain confirmation of processing and a copy of your data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request the deletion of your data under certain circumstances.
  • Restriction: Restrict processing pending verification.
  • Portability: Receive your data in a structured format and transfer it to another controller.
  • Objection: Object to processing based on legitimate interest.
  • Withdrawal of Consent: Withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise these rights, contact us using the details provided in section 1. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).

7. Data Security

We adopt appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no system is completely immune from risks.

8. Policy Changes

This policy may be updated periodically to reflect changes in our practices or legal obligations. The most recent version will always be published on this page with the indication of the last update date.

Last Updated: May 15, 2024

For more information, please also see our Terms and Conditions page.

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